TitanGame Terms and Conditions of Product Use
1. Product Type Awareness and Buyer Responsibility
1.1 The type of the purchased product (e.g., digital account, game key, or subscription service) is clearly stated in each product description.
1.2 By confirming the “Terms and Conditions,” the user declares they understand the nature of the purchased product.
1.3 Any misunderstanding about the product type (e.g., expecting a key instead of an account) is the buyer’s responsibility and is not a valid reason for a refund.
1.4 Users who agree to the terms are considered fully informed about the type of product being delivered.
2. Key/Code Usage Process
2.1 Users are required to follow the recovery process provided on the website. Detailed instructions will be provided.
2.2 To use the product successfully, users must follow the instructions completely and accurately.
2.3 Any issues encountered must be immediately reported to the support team.
3. Key/Code Delivery
3.1 Accounts will be delivered via email or other specified channels on the website.
3.2 Users must ensure that their contact information is accurate and up to date.
4. User Responsibility
4.1 Users are responsible for providing correct and complete information during the process.
4.2 Users are fully responsible for keeping their account credentials confidential.
5. Account Accuracy and Validity
5.1 All accounts sold on our website are obtained from legal and verified suppliers.
5.2 The validity and access to the product are guaranteed under the specified terms.
6. 2FA and Security Verification
6.1 If the product includes two-factor authentication (2FA), the required code can be requested from the delivery page.
6.2 2FA will not be disabled unless explicitly stated in the product description.
6.3 Users are responsible for using the provided code within a valid timeframe. Unused or expired codes are not grounds for a refund.
7. Email Access Policy
7.1 Unless otherwise stated, products are delivered with login credentials only, and no access to the linked email is provided.
7.2 Any unauthorized changes to the account’s email, recovery, or security settings will void the warranty.
7.3 This restriction is applied to protect both the buyer and the product.
8. Warranty Period and Conditions
8.1 The warranty period is 14 days unless stated otherwise in the product description.
8.2 The warranty remains valid only if no changes are made to the account settings (e.g., email, password, region, recovery info).
8.3 Any changes to the account settings will void the warranty.
8.4 Email change limitations such as Epic Games’ “once every 90 days” policy are platform-based and beyond TitanGame’s control.
9. Refund and Cancellation Policy
9.1 Refunds are only applicable under specific conditions. Please review our refund policy before purchasing.
9.2 Approved refunds may take several business days and are processed through the original payment method.
10. Usage Limitations and Prohibitions
10.1 Purchased accounts are for personal use only and may not be shared or transferred to third parties.
10.2 Commercial use is strictly prohibited and may result in access termination without refund.
11. Fraud Prevention and Account Integrity
11.1 Any account recovery, password reset, or email reversal attempt after delivery will be considered a violation.
11.2 We monitor login activity and usage behavior to detect abuse or unauthorized access.
12. Ownership and Legal Assurance
All categories and associated products displayed in our store – including game keys, digital accounts, and subscription-based services – are the legal property of TitanGame. The acquisition, preparation, and distribution of these products are carried out in full compliance with the law and under the assurance of TitanGame.
We strictly adhere to principles of legal ownership and responsibility. No product listed is obtained unlawfully or violates third-party rights.
All rights reserved. Any malicious claims, misleading statements, or false accusations against our products or services may result in legal action.
13. Privacy Policy
13.1 We collect necessary personal data (name, email, etc.) to process and deliver your order.
13.2 Your data is never shared with third parties and is used only for fulfillment and customer service.
13.3 Changes to the privacy policy take effect upon posting on the website. Please check regularly for updates.
14. Support and Contact
14.1 For any questions regarding your account or these terms, please contact us via the support channels listed on our website.
15. Disclaimer of Liability
15.1 We are not responsible for issues arising from game updates, platform changes, or external services.
15.2 While we strive to ensure account access, we cannot guarantee uninterrupted availability due to external factors.